<?xml version="1.0" encoding="utf-8" standalone="yes"?><?xml-stylesheet type="text/xsl" href="/main.f00fa164b15c74f82cbe391a45ec306d833cc5d26082438afd698069f13cae94.xsl"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/"><channel><title>Consumer Rights on Oli's Blog</title><link>https://oli.fyi/tags/consumer-rights/</link><description>Recent content in Consumer Rights on Oli's Blog</description><generator>Hugo 0.162.0</generator><language>en-AU</language><copyright>Oli</copyright><pubDate>Mon, 03 Nov 2025 00:00:00 +0100</pubDate><lastBuildDate>Wed, 03 Jun 2026 21:34:29 +0200</lastBuildDate><atom:link href="https://oli.fyi/tags/consumer-rights/index.xml" rel="self" type="application/rss+xml"/><item><title>In a World of Enshittification, Be a Company Like TRMNL</title><link>https://oli.fyi/2025/in-a-world-of-enshittification-be-a-company-like-trmnl/</link><pubDate>Mon, 03 Nov 2025 00:00:00 +0100</pubDate><guid>https://oli.fyi/2025/in-a-world-of-enshittification-be-a-company-like-trmnl/</guid><description>&lt;p&gt;I recently decided to buy a &lt;a href="https://usetrmnl.com/"&gt;TRMNL device&lt;/a&gt; because—well—it looks like a cool toy, and I&amp;rsquo;m always fascinated by e-ink toys.&lt;/p&gt;
&lt;p&gt;Now, of course, I wasn&amp;rsquo;t entirely sure when I would get it; after all, it might take some time to arrive in Switzerland, since the company is based in the US. I also asked them to ship the current device right away. They asked if I could pay 7 bucks for shipping, which I was more than happy to do—after all, 7 bucks for shipping from the US to Switzerland is quite a good deal.&lt;/p&gt;</description><content:encoded><![CDATA[<p>I recently decided to buy a <a href="https://usetrmnl.com/">TRMNL device</a> because—well—it looks like a cool toy, and I&rsquo;m always fascinated by e-ink toys.</p>
<p>Now, of course, I wasn&rsquo;t entirely sure when I would get it; after all, it might take some time to arrive in Switzerland, since the company is based in the US. I also asked them to ship the current device right away. They asked if I could pay 7 bucks for shipping, which I was more than happy to do—after all, 7 bucks for shipping from the US to Switzerland is quite a good deal.</p>
<p>But as I learned, they’re not only based in the US; they also have an office/warehouse in Berlin. I learned this when I received the following email:</p>
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<p>Not only was I happy that I received the package faster, but they went out of their way to refund my shipping fees. That was, of course, not necessary, since I would have been happy to help pay for shipping, but it did give me a good feeling about the company. A bit later, they also published <a href="https://usetrmnl.com/blog/slashing-postage-rates-again">a blog post</a> with the new change, but it’s super nice that they’re applying this retroactively.</p>
<p>Overall, I have an excellent impression of them. All of their software is <a href="https://github.com/usetrmnl">open source</a>; that’s already very cool. And because they’re a startup with potentially uncertain funding, they also <a href="https://usetrmnl.com/blog/the-unbrickable-pledge">pledge to open-source everything</a> in case the company goes bankrupt. This is such a great idea. I think companies should be forced by law that if you abandon a product—through planned obsolescence or by going out of business—you must provide the necessary source code for people to run it themselves (<a href="https://www.bose.com/soundtouch-end-of-life">looking at you, Bose</a>).</p>
<h2 id="device">Device</h2>
<p>The device is pretty cool, but I’m not entirely sure what to do with it. I currently run the <a href="https://help.usetrmnl.com/en/articles/10670813-parcel">Parcel plugin</a>, which is great because it gives me an overview, but it’s also not super time-critical.</p>
<figure>
  
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<figcaption><p>My TRMNL is waiting to be set up on my desk.</p>
</figcaption>


</figure>

<p>I’ll need to find some time to tinker with it; maybe there are some cool things I can do, like an integration with Switzerland’s meteo service or something similar. Not entirely sure yet, but I’m eager to try it out.</p>
<p>And then I’ll be thrilled to write about it here on my blog.</p>
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